Mercator IT Solutions is looking for a User Researcher to be part of its growing consultancy arm.
Mercator has enjoyed continued growth over the past year and is now looking to increase its capability in the digital transformation space in both the Private and Public sectors.
Mercator IT Solutions is part of the Mercator Group with offices in the UK, France, Singapore and North America.
Mercator prides itself on empowering its people to provide real value to clients by delivering sustainable software solutions with long lasting benefits. We place personal growth and development at the heart of our business and we give our people the autonomy to own and shape their role.
Mercator is seeking a dynamic, forward-thinking User Researcher with excellent communication skills who can help Mercator in its continued transformation. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice.
Mercator User researchers work as part of multidisciplinary agile scrum teams to deliver high-quality digital services that meet the Government’s Digital by Default Service Standard. You will lead the formal usability testing process for digital services; developing user recruitment briefs, test moderation, analysis and report writing. You will work closely with Designers, Business Analysts and Software Developers to turn user data into actionable user stories that influence product/service direction and prototype development.
As a User Researcher you will:
Skills and Experience:
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