Second Line Analyst help desk support, for a leading IT industry, £11.40p/h PAYE.
Your new role as a 2nd Line Analyst, you will oversee the technical resolution of end user software and hardware faults.
Your main duties in the role include incident management, providing technical assistance to end users, incident resolution, and knowledge share with the first line team and identify trends and patterns of reported faults.
Further duties include:
What you’ll need to succeed
What you need to do now If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
Tagged as: Analyst
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